Franchise Business Coach (Hybrid Role)

Full-time Franchise Business Coach (Hybrid Role)

Oxford Learning is currently looking for a Franchise Business Coach to join our Head Office team. Oxford Learning is a supplemental education company with multiple franchise locations across Canada. We have a great team and are passionate about our mission of helping children reach their highest potential.

Oxford Learning offers flexible working conditions, with our Head Office based in London, ON. Travel is required for this role, but we welcome applicants from anywhere in Canada. You will need to reside in Canada to perform this role, and while relocation packages aren’t offered, we are excited to consider talent from across the country!

Responsibilities:

As a Franchise Business Coach, you are responsible for supporting designated Oxford Learning locations within specified regions across Canada. Business Coaches are required to do the following: 

• Develop and maintain strong relationships with franchisees.
• Visit Oxford locations on a regular basis to assess Centre operations.
• Advise franchisees on the optimal use of business systems to enhance Centre performance and profitability.
• Consult with franchisees to design and implement strategic plans and tactics that drive improvements in operations, finance, and marketing.
• Analyze data and market trends to guide business decisions and formulate consultation plans for both under-performing and well-performing locations.
• Work cross functionally to manage and resolve customer complaints.
• Identify and promote best practices across the franchise network.
• Motivate, persuade and inspire franchisees through regular meetings and visits.
• Serve as the front-line point-of-contact for franchisees.
• Must be able to travel 25%-40%, at the local and regional level.
• Must be able to work evenings.

Education and Experience:

• Bachelor’s Degree preferred.
• Ability to communicate effectively through different mediums and with different audiences.
• Ability to analyze and interpret information to identify the root cause of an issue and initiate the problem-solving process.
• Proficiency with Google Workspace and Microsoft Office.
• Experience as a Centre Director or Manager in the education/tutoring sector is highly preferred.
• Experience in multi-unit franchising, retail, hospitality, or service management is a strong asset.
• A valid Canadian driver's licence and access to a vehicle.

Job Type: Full-Time - Hybrid you do not need live in London, Ontario, but travel is required.

Salary: From $60,000 / year + Performance Bonuses

Benefits:

• Enjoy a flexible schedule with full-time hours
• Comprehensive group benefits, including life insurance, ADD, and extended health and dental benefits
• Employee assistance program
• Competitive vacation package
• We will provide all of the training you need to be successful in this position.

Location:

Oxford Learning Head Office

747 Hyde Park Road, London, ON

Tel: 519-473-1207

We thank all applicants for their interest in joining the team at Oxford Learning Head Office; however, only those selected for the interview process will be contacted.