Client Experience & Early Learning Coordinator (ECE Preferred)
Oxford Learning Cambridge
Are you passionate about working with children and families? Do you have exceptional customer service skills and enjoy creating positive experiences for others? Are you highly organized, energetic, and looking for an opportunity to grow within a thriving educational environment?
Oxford Learning Cambridge is seeking a Client Experience & Early Learning Coordinator to join our team. This unique role combines family relations, educational support, administration, and early learning instruction. The ideal candidate enjoys building relationships with parents, supporting young learners, and helping create an engaging and welcoming learning environment.
This position is currently part-time, with opportunities for increased responsibilities and growth into a full-time leadership role as the centre continues to expand.
Position Details
This role is in-person. Applicants must be able to commute to our Cambridge location. This is not an online position. Vulnerable Sector Screening is required.
Hours will primarily be scheduled during afternoons, evenings, and Saturdays.
Responsibilities
As the Client Experience & Early Learning Coordinator, you will play an important role in supporting students, parents, teachers, and centre operations.
Responsibilities include:
Welcoming families and providing an exceptional customer service experience
Responding to inquiries and helping families understand Oxford Learning programs
Supporting student enrolment and onboarding processes
Organizing schedules for students, teachers, and assessments
Maintaining student records and administrative tasks
Assisting with parent communication and follow-up
Helping coordinate student assessments and learning programs
Maintaining a positive, professional, and organized centre environment
Supporting community outreach initiatives, events, and local partnerships
Teaching and supporting students in our Little Readers and early learning programs
Working directly with children ages 3–8 using Oxford Learning’s proprietary materials and methodology
Teaching foundational literacy skills including phonics, letter recognition, vocabulary, reading readiness, and fine motor development
Completing student communication updates and lesson notes
Supporting centre staff and contributing to a collaborative team culture
Ensuring Oxford Learning philosophies and standards are maintained throughout the centre
Qualifications
Education
Diploma or degree in Early Childhood Education, Child and Youth Care, Education, Social Sciences, or a related field preferred
University students in their final years of study may be considered
Registered Early Childhood Educator (RECE) designation is an asset
Teaching certification is an asset
Experience
Experience working with young children in an educational, childcare, tutoring, or recreational setting
Strong customer service and relationship-building skills
Experience working with parents and families
Strong organizational and multitasking abilities
Comfortable learning new software and computer systems
Experience with scheduling, administration, or office coordination is an asset
Experience in sales, enrolment, or client-facing roles is an asset
Strong verbal and written communication skills
Ability to work independently while contributing positively to a team environment
What We’re Looking For
The ideal candidate is:
Warm, welcoming, and approachable
Passionate about helping children succeed
Highly organized and detail-oriented
Confident communicating with parents and families
Comfortable balancing administrative responsibilities with hands-on student interaction
Reliable, professional, and eager to learn
Interested in growing into a larger leadership role over time
Smiles, High-Fives & Happy Students
In this role, you will make a meaningful difference in the lives of students and families every day. Helping children build confidence and develop lifelong learning skills is incredibly rewarding.
Additional benefits include:
Fun staff events
Ongoing training and professional development
Frequent coaching and feedback
Opportunities for advancement and career growth
Hands-on experience in education and leadership
Supportive and collaborative team environment
Job Type: Part-Time with opportunity for future Full-Time growth
Salary: $18 - $20 / hour
Schedule:
Monday to Thursday afternoons and evenings
Saturday mornings
Additional hours available based on centre needs and growth
About Oxford Learning
Oxford Learning is a Canadian supplemental education provider helping students achieve academic success since 1984. Using the science of cognitive learning, Oxford Learning helps students of all ages build stronger learning skills they can rely on for life.
Oxford Learning Cambridge
800 Franklin Blvd., Cambridge, ON
Applicants must reside in or within a short commute of the Cambridge area.
We thank all applicants for their interest in joining the team at Oxford Learning Cambridge; however, only those selected for an interview will be contacted.
